Topping up your GO: Card works in a similar way to how you top up your mobile phone or your gas and electricity accounts:

You can now TOP Up your GO: Card at any Paypoint outlet or Post Office in the UK. Simply take your cash and GO: Card to the store and the assistant will do the rest. The Paypoint will charge you 3% of your top-up and will take up to 15 mins to be credited to your card. The Post Office will charge you 1% (min £1) and will take up to 24hrs. The choice is yours.

For a full list of associated fees, click here

Internet bank transfer – when transferring your money from your own bank account to your GO: Card simply use the details above and importantly ADD your unique reference 16 digit GO: Card number to the additional field usually marked “reference”.

Wages and salary – if you do not already have your wages transferred onto your GO: Card, all you need to do is print this form and complete the details and return it to your employer..... easy!

Alternatively give the above bank details with your 16 digit GO: card number to your employer and your salary/wages will be transferred automatically to your card.

Government Benefits

HMRC – If you are in receipt of Child Benefits or Working Tax Credits and wish to have these benefits loaded onto your GO: Card please ring this number: 0845 302 1444.

When you contact them, you’ll need to tell them your Child Benefit number. Although your name is embossed on your card the account details for Card are paid into an account other than your actual name (above) so they will send you a simple form out in the post to change your payment details. Your ban details can also be changed on line at www

DWP – If you wish to have any benefits paid from the DWP please use the above bank details when you change your bank details either over the phone or via a JOB Centre Plus. The DWP will send you out a confirmation letter usually within three days that your bank details have been changed. Importantly the DWP will NOT require your unique 16 Digit GO: Card number.

Very Important – If you wish to have any benefits from the HMRC or DWP paid onto your GO: Card please call our office on 0203 086 8306 as we will require further information from you for our records. If you are having any difficulties with the DWP or HMRC call us on 0203 086 8306 and we will be happy to help.

Oh yes, and there's a whole lot more you can do with your mobile phone!

1. Text for Balance
You can easily obtain your current balance any time day or night with a text message, simply text the word "BALANCE" followed by a space and the last 4 digits of your card number to 07700 381323 (e.g. BALANCE 2380)

2. Block Your Card When Lost
Lose your card, just text the word "BLOCK" followed by a space and the last 4 digits of your card number to 07700 381323 to temporarily block your card and even to unblock it when you find it down the back of the sofa! (e.g. BLOCK 2380)

3. Money Share between Cards
Share money from your main GO: Card to a companion card anywhere in the world within seconds. If you have not ordered a companion card yet please click here. Okay, so now you want to share money, just text "SHARE" followed by a space and the last 4 digits of your main card number, then another space and the last 4 digits of the companion card number, and finally another space followed by the amount of money you wish to share to 07700 381323 (e.g. SHARE 2380 2381 50.00)

For a full list of text/sms options click here